I've written before about the need for a business of any size to have legally reviewed, written policies in force.
My favorite example is when an employee chronically comes to work late. If you try to discipline that employee, he or she can simply say, 'no one told me that'. And they could continue to get away with it.
Some employers fear that written policies bind them too much, but a well-written handbook avoids those pitfalls.
Do not use the internet or buy a software program - it takes more time than you think; you don't know how recent those policies were legally reviewed; you won't know if your company needs to have certain policies; and you don't know if those policies are specific to your state.
Get a professional - collaborate - and get the policies legally reviewed to ensure you can consistently - and properly - manage your employees.
Courtesy Kyle R. Still, Ward and Smith, P.A.