Management and human resources advice from the author of "Managing People in the 21st Century".
Analytics
Wednesday, August 27, 2008
Fantasy Football - The Cost To Employers
Over the past decade, fantasy football leagues have proliferated - especially since the advent of the internet. More and more people checking player and team stats; proposing trades; and tracking their team performace - and that's OK - unless it's being done at work.
According to Challenger, Gray & Christmas, fantasy football leagues cost U.S. employers about $9.2 billion annually in lost productivity.
It's a simple fix: internet use at work is for business use only. Fantasy Football (and anything else personal, for that matter) can be done from home, on one's own time.
Courtesy Newsday.
Tuesday, August 26, 2008
Non Competition Agreements Really Unenforceable
The reason I discourage Non-Competes is that the courts change the covenants so frequently, there's no real way to have a solid template to develop one.
Now comes the latest California Supreme Court ruling, which has established a 'bright line' rule in the case of Edwards v. Arthur Andersen. The ruled on August 7 that California employers cannot enforce agreements limiting competition by former employees, except within very narrow statutory exceptions.
If you really believe you need a Non-Compete Agreement for your employees, please consult your attorney. And read this excellent article from Cooley Godward & Kronish LLP.
Monday, August 25, 2008
2008's Most Popular Employee Perk?
Yet the employee who must drive on company business is left out in the cold...unless...
According to a survey by SHRM (The Society for Human Resources Management) says that the most popular perk this year is raising mileage reimbursement to the current IRS limit (which is now 58.5 cents per mile).
A small price to pay for maintaining employee satisfaction.
Courtesy Clarksville, TN Leaf Chronicle.
Tuesday, August 19, 2008
Consequences of the Brinker Decision
For years, the California DLSE and courts have interpreted the term "provide" to mean employers must require employees to take their mandatory meal periods or be liable to the employee for one extra hour of pay.
The court determined:
The appellate court’s ruling included the following major points:
- Rest Periods Must Be “Provided” But Need Not Be Forced. While employers cannot impede, discourage or dissuade employees from taking rest periods, they need only “provide,” not ensure, that rest periods are taken.
- Flexible Timing of Rest Periods. Employers need only authorize and permit rest periods for every four hours or major fraction thereof worked, and they need not, where impracticable, be in the middle of each work period.
- Meal Periods Must Be “Provided” But Need Not Be Forced. While employers cannot impede, discourage or dissuade employees from taking meal periods, they need only “provide” them and need not ensure they are taken.
- Flexible Timing of Meal Periods. Employees are entitled to take meal periods when working more than five hours. But employers are not required to provide a meal period on a rolling five hour basis. That is, as long as an employer provides a meal period at some point during a shift, it doesn’t matter if the employee works more than five consecutive hours without taking that meal period.
- Liability For Known Off-Clock Work. While employers cannot coerce, require or compel employees to work off the clock, they can only be held liable for employees working off the clock if they knew or should have known they were doing so.
- Class Action Unavailable. Because whether or not employees were provided a meal and rest period, and whether they worked off the clock, cannot be determined on a class-wide basis, but rather must be determined on an individual case-by-case basis, the lawsuit should not be certified as a class action.
Sunday, August 17, 2008
Employer Liability for Violence in the Workplace
A customer was at the store to buy motor oil when he whistled at an employee in order to get his attention. The employee, a sales manager, took the whistling as an insult, and after a verbal exchange, hit the customer with a metal pipe.
The customer filed a lawsuit, contending that AutoZone was negligent in hiring, retaining, and training the employee, in light of his allegedly violent background. In particular, the sales manager had a juvenile delinquency record for attempted murder, although AutoZone was unaware of it. And, AutoZone had previously given the manager a written warning for raising his voice to a customer.
The CA appellate court ruled that the customer-victim can take his vicarious liability claim to trial.
Under California law, an employer is vicariously liable for its employees’ wrongdoings that are committed within the scope of the employment, and an employee’s willful, malicious, and even criminal acts may fall within the employment scope.
The appeals court, however, went on to reject the negligence accusations. According to the court, AutoZone had no duty to do a more-thorough background check before hiring the employee—and even had the company done more, it still might not have uncovered the juvenile record. What’s more, the prior incident in which the manager raised his voice with a customer wasn’t a red flag that he might be violent.
Avoid Liability
What can employers do to avoid liability—either vicarious or because of the employer’s own negligence—stemming from an employee’s violent outburst?
What can employers do to avoid liability—either vicarious or because of the employer’s own negligence—stemming from an employee’s violent outburst?
What can employers do to avoid liability—either vicarious or because of the employer’s own negligence—stemming from an employee’s violent outburst?
• First, be sure to investigate job applicants’ backgrounds before they’re hired. This is especially true if the worker will have unsupervised conduct with third parties or the public.
• Second, take care to monitor employees’ conduct, particularly, if given the nature of the job, there’s a possibility that violence could erupt. If you don’t, you could be liable for negligently supervising an employee who ends up assaulting a customer or co-worker.
• Third, promptly respond to complaints or warning signs. If you become aware of a possible problem with an employee, you will face bigger legal risks if you don’t investigate and take action.
Flores v. AutoZone West, Inc., Calif. Court of Appeals (Dist. 4, No. G038322 (2008))
Courtesy Business & Legal Reports, Inc.
Wednesday, August 13, 2008
How Not To Lead In a Bad Economy
But unless you are implementing an overall reduction in force, the last thing you want to do is threaten employees. It costs a substantial amount of money to replace an existing employee.
Yet that's what's happening in many businesses right now - here are some examples:
- Managers are more reluctant about granting sick leave or holiday pay.
- Employee reviews are more negative than usual, perhaps due to the fact that managers are paving the way for a justified firing (so they don't have to do a layoff).
- Employees are forced to do the work of two people without getting additional compensation.
Find ways of making employees work better - and more efficiently. Consider any of the following:
- Flex scheduling that accommodates school visits, doctor appointments-or just personal time
- Telecommuting, from one day a week to full time
- Compressed workweek (for example four 9-hour days, or three 12-hour days)
- Job sharing (where typically two people share one full-time job, often overlapping for 1 day)
- Part-time seasons for full-time workers (that is, like a school schedule—work full time most of the year, part-time or not at all during the summer)
Tuesday, August 12, 2008
California's "New" Meal & Rest Period Rules
Now comes a succinct analysis of that ruling from the law firm Barker Olmsted and Barnier. The key points as summarized in their article:
The appellate court’s ruling included the following major points:
- Rest Periods Must Be “Provided” But Need Not Be Forced. While employers cannot impede, discourage or dissuade employees from taking rest periods, they need only “provide,” not ensure, that rest periods are taken.
- Flexible Timing of Rest Periods. Employers need only authorize and permit rest periods for every four hours or major fraction thereof worked, and they need not, where impracticable, be in the middle of each work period.
- Meal Periods Must Be “Provided” But Need Not Be Forced. While employers cannot impede, discourage or dissuade employees from taking meal periods, they need only “provide” them and need not ensure they are taken.
- Flexible Timing of Meal Periods. Employees are entitled to take meal periods when working more than five hours. But employers are not required to provide a meal period on a rolling five hour basis. That is, as long as an employer provides a meal period at some point during a shift, it doesn’t matter if the employee works more than five consecutive hours without taking that meal period.
- Liability For Known Off-Clock Work. While employers cannot coerce, require or compel employees to work off the clock, they can only be held liable for employees working off the clock if they knew or should have known they were doing so.
- Class Action Unavailable. Because whether or not employees were provided a meal and rest period, and whether they worked off the clock, cannot be determined on a class-wide basis, but rather must be determined on an individual case-by-case basis, the lawsuit should not be certified as a class action.
Monday, August 11, 2008
Paying Wages Into Debit Cards
This should be a convenience for employees who previously have not had access to direct deposit of their wages. And in any case, it's definitely easier for employers not to have to cut a check (or sign all of them, either).
If you use a payroll company such as ADP or Paychex, contact your representative to get this started.
If you run payroll in-house, we strongly suggest you contact your HR Consultant or employment attorney before you enact this new system.
As usual, California is ahead of the rest of the nation in issues like this - if you'd like to implement this program - call your payroll provider or employment attorney to make sure your state accepts this form of payment.
Courtesy Barker Olmsted & Barnier.
Friday, August 08, 2008
Independent Investigations Can Reduce Your Liability
Now what do you do?
First, call your employment attorney, who will likely recommend an independent workplace investigator to interview all the relevant witnesses and work with that attorney to develop recommendations as to what, if any, steps should be taken.
Conducting your own investigation is fraught with peril. First, you don't have the experience or knowledge to do so, and secondly - you can avoid liability by having that investigation conducted by a neutral third party.
Of course, the first order of business is to make sure you have non-harassment and non-retaliation policies in writing immediately.
Thursday, August 07, 2008
Men Fighting Back in the Workplace
And men are also filing more FMLA Claims as well.
Attorneys believe this trend is caused by the so-called Father's Rights Movement.
Regardless of the cause, the monetary impact to employers is significant. One man successfully sued his employer for $11.65 million - he charged he was retaliated against for taking time off under the FMLA to care for his aging parents. Schultz v. Advocate Health, No. 01C-0702 (N.D. Ill. June 5, 2002). The case settled for an undisclosed amount in 2003.
Make sure to establish gender-free retaliation and harassment policies in your workplace. It's not just women who are suing anymore.
Courtesy law.com.
Wednesday, August 06, 2008
Workplace Respect
- Being condescended to, 44 percent
- Being reprimanded publicly, 37 percent
- Micromanaging, 34 percent
- Loud talkers, 32 percent
- Cell phones ringing, 30 percent
Employees want to enjoy their work; and if there is disrepect from the boss, there's going to be problems in the workplace.
Bosses: make sure you show your employees respect (remember the golden rule); and if you see disrespect in your workplace, do not allow it to continue.
Courtesy Maureen Moriarty in the Seattle Post-Intelligencer.
Source:
Tuesday, August 05, 2008
Humor in the Workplace
That’s bad news for productivity, creativity and the general well-being of workers, say HR and humor experts.“It’s a natural tendency for some folks to tighten up during tough times, but we need to lighten up,” warns Joel Goodman, founder of The Humor Project Inc.
There's a need to toe the line for political correctness, of course; but humor - and having fun at work - increases productivity and morale, thus reducing turnover and gloom.
As an employer, it's critical to always remember that a workplace that's fun is a good workplace. And if you're working for a company and it's not fun: why would you spend at least a third of your life not having fun?
Thanks to Eve Tahmincioglu's article in msnbc.com
Sunday, August 03, 2008
Flex Time's New Popularity
Bosses say that flex time increases productivity.
The 2008 National Study of Employers shows that there is an increase in the use of flextime (79% of employers now allow it, as opposed to 68% in 1998).
Besides the cost savings of gasoline, employees perceive flex time or a reduced work week as a benefit - and the advantage for employers is reduced turnover.
Courtesy Christian Science Monitor & the Miami Herald.