Workforce Training Myths

A terrific list of workforce training myths from Vince Grassi, the director of global learning and knowledge management at Air Products, as quoted by John Teresko in Industry Week:

Myths of workforce training:

1. If you build it, they will come.
2. When times are tough, training is the first thing you should cut.
3. Just build Web-based (e-learning) courses. It's cheaper.
4. All training must be done in an instructor-based classroom setting in order to be valuable and important knowledge.
5. Once learners go through training, the manager never needs to find out how they are applying what they learned.
6. It is always better to look for your own local vendor. National, regional or global contractors involve too much internal bureaucracy, and they don't understand your special problems.
7. Sending people on a training course will solve all performance problems and development needs.
8. It will be obvious to a skilled trainer what each class participant needs so there is no need to discuss it in advance.
9. I've done presentations. Professional trainers make out that it is far more difficult than it really is.
10. We don't need a university -- we have a learning management system.

The most important part of workforce training - whether you conduct it in-house or use a consultant - is to understand that training is not an event, it's a process. A training course by itself cannot provide the sustainability needed to allow the trained concepts to fully integrate throughout your organization. Follow up is always needed.