The overuse of e-mail, and related etiquette violations, are a big annoyance in the workplace.
ABC News has developed a list of "No-No's" when it comes to business e-mails (and they're all great examples of what not to do). They are:
- Don't 'cc' someone's boss on a criticism unless you really mean it;
- Hitting the 'reply all' button;
- USING ALL CAPS
And remember - when you put something in writing - it's there forever.